Head of Sales

Job Summary:

The Head of Sales will be responsible for leading a specialized sales department within the ByteDC Solutions sales division, focused on achieving aggressive revenue targets across our core offerings: Colocation, Cloud Solutions, Managed Services, and Cybersecurity. This leader will be instrumental in developing and executing the company's sales strategy, driving business growth, building high-performing sales teams, and establishing ByteDC Solutions as the premier Tier III datacenter and IT solutions provider in Cambodia.

Responsibilities:

• Strategic Account Management: 

  • Develop and implement a comprehensive sales strategy and plan to penetrate key market segments and achieve annual revenue and profit targets.

  • Identify and secure new business opportunities by targeting enterprise-level clients, high-growth SMEs, and government/NGO sectors.

  • Conduct market analysis to identify emerging trends, competitor activity, and new opportunities, translating insights into actionable sales strategies.

• Sales Leadership and Management

  • Lead, mentor, and motivate a team of sales professionals, fostering a culture of accountability, high performance, and continuous improvement.

  • Establish clear Key Performance Indicators (KPIs), sales goals, and compensation plans for the department.

  • Manage the full sales cycle, from lead generation and qualification to proposal development, contract negotiation, and successful deal closure.

  • Oversee the management of the CRM system (e.g., Salesforce, HubSpot) to ensure accurate reporting, pipeline forecasting, and data-driven decision-making.

• Data Center and Cloud Expertise: 

  • Understand of business acumen and product knowledge

  • Act as a trusted advisor to clients on data center infrastructure, cloud services (IaaS, PaaS, SaaS), and hybrid IT solutions.

  • Stay abreast of the latest advancements in data center technologies (e.g., colocation, power, cooling, networking) and cloud platforms (e.g., Huawei, AWS, Azure,etc.).

  • Clearly articulate the technical and business benefits of the company’s solutions.

• Customer Relationship Management: 

  • Have a good communication and connect with strategic account 

  • Clearly understand of political mapping of each account 

  • Ensure exceptional customer satisfaction by providing proactive support and addressing client inquiries and issues promptly.

  • Act as the primary point of contact for assigned key accounts, resolving escalations and coordinating internal resources.

  • Gather and analyze customer feedback to identify areas for improvement and drive continuous innovation.

• Reporting and Forecasting: 

  • Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline opportunities in CRM systems.

  • Provide regular sales forecasts and reports to management, highlighting key performance indicators and progress against targets.

  • Participate in sales meetings and presentations.

Qualifications:

• Bachelor's degree in business administration, information technology, or a related field.

• Minimum of 4 years of experience in management or enterprise sales, preferably in the data center or cloud solutions industry.

• Proven track record of achieving and exceeding sales targets in a complex sales environment.

• Strong understanding of data center infrastructure, cloud services, and IT solutions.

• Excellent communication, presentation, and negotiation skills.

• Ability to build and maintain strong relationships with senior-level executives.   

• Strong analytical and problem-solving skills.

• Ability to work independently and as part of a team.

• Proficiency in CRM software (e.g., Salesforce).   

• Cloud certifications (e.g., Huawei HCCDA, AWS, Azure, etc) is a plus.

• Experience selling IT product or managed services.

• Ability to travel as required.